Information For the Consumer

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Consumer Alerts
Consumer Complaint Form
Current Discount Rate-PDF
Department Administrative Hearing Procedures - PDF
Rule of 78´s - PDF
Servicemembers Civil Relief Act (SCRA) - PDF
Servicemembers Civil Relief Act (SCRA) Summary - PDF

Helpful Mississippi Links:
Disclaimer: The following links will take you away from the Department of Banking and Consumer Finance's web site.

Attorney General, State of Mississippi
Financial Literacy for Youth
Mississippi Code
State of Mississippi Home Page

Consumer Help Is Available From These Agencies:
Disclaimer: The following links will take you away from the Department of Banking and Consumer Finance's web site.

Office of the Comptroller of the Currency
(Regulates national banks)

Customer Assistance Group
1301 McKinney Street
Suite 3450
Houston, TX 77010
800-613-6743
E-mail: Customer.Assistance@occ.treas.gov
Internet: http://www.occ.treas.gov
or
Internet: http://www.helpwithmybank.gov

Office of Thrift Supervision
(Regulates federal savings and loans (S&Ls) and federally chartered savings banks (F.S.B.s)

Office of Consumer Programs
1700 G Street, NW
Washington, DC 20552
(202) 906-6237
800-842-6929
E-mail: consumer.complaint@ots.treas.gov
Internet: http://www.ots.treas.gov

Federal Reserve Board
(Regulates state banks that are members of the Federal Reserve System)

Division of Consumer and Community Affairs
Federal Reserve Board
Washington, DC 20551
(202) 452-3946
Internet: http://www.federalreserve.gov

Federal Deposit Insurance Corporation
(Regulates federally insured state banks that are not members of the Federal Reserve System)

Division of Compliance and Consumer Affairs
550 17th Street, NW
Washington, DC 20429
(202) 942-3100
800-934-FDIC
Email: consumer@fdic.gov
Internet: http://www.fdic.gov

National Credit Union Administration
(Regulates federal credit unions)

1775 Duke Street
Alexandria, VA 22314-3428
(703) 518-6300
Email: region3@ncua.gov
Internet: http://www.ncua.gov

Federal Trade Commission
(Regulates other lenders, Credit Reporting and Collection Agencies)

Consumer Response Center
6th and Pennsylvania Avenue, N.W.
Washington, DC 20580
(202) 326-2222
(877) 382-4357
Email: consumerline@ftc.gov
Internet: http://www.ftc.gov

Department of Housing and Urban Development (HUD)
(Enforces Fair Housing Act)

Office of Fair Housing and Equal Opportunity
451 Seventh Street, S.W., Room 5100
Washington, DC 20410
(202) 708-4252
800-669-9777
Email: mswebmanager@hud.gov
Internet: http://www.hud.gov

Mississippi Office of the Attorney General

Consumer Protection Division
P.O. Box 22947
Jackson, MS 39225-2947
(601) 359-4230
800-281-4418
Fax: 601-359-4231
Email: msag05@ago.state.ms.us
Internet: http://www.ago.state.ms.us/divisions/consumer/consumer-protection.html

Mississippi Insurance Department

1001 Woolfolk State Office Building
501 N. West Street
Jackson, MS 39201
Consumer Help Line:
(601) 359-3569
800 562-2957
Consumer Services: consumer@mid.state.ms.us
Internet: http://www.doi.state.ms.us/

Equifax Information Services, LLC

P.O. Box 740241
Atlanta, GA 30374-0241
Consumer Fraud Line:
1-800-525-6285 and write to address above
Request Credit Report:
1-800-685-1111 or write to address above
Get off Mailing Lists:
1-888-567-8688 or write to address above

Internet: http://www.equifax.com/

Experian ("TRW")

P.O. Box 2104
Allen, TX 75013-2104
Report Consumer Fraud:
1-888-397-3742 and write to:
P.O. Box 9532
Allen, TX 75013-9532
Request Credit Report:
1-888-397-3742 or write to:
P.O. Box 2104
Allen, TX 75013-2104
Get off Mailing Lists:
1-888-567-8688

Internet: http://www.experian.com/

TransUnion

P.O. Box 2000
Chester, PA 19022-2000
Report Consumer Fraud:
1-800-680-7289 and write to:
Fraud Victim Asst. Dept.
P.O. Box 6790
Fullerton, CA 92834-6790
Request Credit Report:
1-800-888-4213 or write to:
P.O. Box 1000
Chester, PA 19022-1000
Get off Mailing Lists:
1-888-567-8688 and write to:
P.O. Box 97328
Jackson, MS 39288-7328

Internet: http://www.transunion.com/

If you have any questions please send us an email at bass@dbcf.state.ms.us